RCS Business Messaging rich, branded, interactive
Move beyond plain text with branded rich messaging — cards, carousels, media and suggested replies — backed by analytics and automatic SMS fallback.
Purpose-built for outcomes, not just output.
RCS lets your brand show up in the native messaging app with a verified profile, logo, colours and interactive content. Trose designs the experience, builds the campaign and automation layer, integrates it with your systems, and configures SMS fallback so recipients on unsupported devices still receive the message.
Capabilities in this practice
Branded Business Profile
Verified profile onboarding with your logo, brand colours and business details.
Rich Media Messages
Images, video, GIFs and documents rendered natively inside the conversation.
Cards & Carousels
Rich cards and swipeable carousels for products, offers, bookings and catalogues.
Interactive Actions
Suggested replies and action buttons for booking, browsing, tracking and confirming.
Automatic SMS Fallback
Recipients without RCS support automatically receive an equivalent SMS message.
Engagement Analytics
Delivery, read and click-through reporting across every campaign and card.
Our offerings
- Verified business profile onboarding and brand asset setup
- Rich card, carousel and media message design
- Interactive reply and action button flows
- Campaign automation and audience personalisation
- API and CRM integration for triggered messaging
- SMS fallback configuration and monitoring
- Delivery, read and click analytics reporting
Tools & platforms
How we work with you
Brand Setup
Prepare profile assets, verification materials and messaging guidelines.
Experience Design
Design cards, carousels and reply flows around your key journeys.
Integrate
Connect APIs, CRM triggers and SMS fallback rules.
Measure
Track reads and clicks, then iterate on creative and structure.
Industries & use cases
Retail & Ecommerce
Product carousels, offers and one-tap reorder or tracking actions.
Finance
Secure statements, payment prompts and branded service notifications.
Healthcare
Appointment cards with confirm, reschedule and directions actions.
Logistics
Live shipment cards with tracking, delivery windows and rescheduling.
Travel
Boarding details, itinerary cards and upgrade or add-on offers.
Service Businesses
Booking confirmations, quotes and post-service feedback prompts.
Frequently asked
Will our business profile definitely be approved?
No. Verification is granted by the messaging ecosystem, not by Trose. We prepare a complete, accurate submission and guide you through the requirements, but approval is never guaranteed.
What happens on devices that do not support RCS?
We configure automatic SMS fallback so the recipient receives an equivalent plain-text message with the same call to action.
Can RCS campaigns be triggered from our systems?
Yes. Messages can be triggered through APIs and webhooks from your CRM, ecommerce platform or internal applications.
What can we measure?
Delivery, read and click or tap events per message and per interactive element, aggregated into campaign-level reporting.
How is RCS different from SMS?
RCS adds brand identity, rich media, structured cards and interactive buttons inside the native messaging app, while SMS remains plain text.
Ready to build with senior engineers?
Book a discovery call. We'll scope the work, map the architecture, and give you a transparent fixed-price plan.
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